Legal
Privacy Policy
Last updated: June 2, 2026
At Festival Dry Fruits, your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have about your data.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number when you create an account or place an order
- Shipping and billing addresses
- Payment information (processed securely via Stripe — we never store card details)
- Messages you send us via our contact form
We also automatically collect certain technical data including your IP address, browser type, and pages visited on our website.
2. How We Use Your Information
- Process and fulfil your orders and send related communications
- Provide customer support and respond to enquiries
- Send promotional emails and offers (you may unsubscribe at any time)
- Improve our website, products, and services
- Comply with legal obligations
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order data is retained for a minimum of 7 years for tax and legal compliance.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, contact us at privacy@festivaldryfruits.com.
7. Security
We implement industry-standard security measures including HTTPS encryption and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@festivaldryfruits.com or visit our Contact page.